Pilot Terms of Service

Pilot Terms of Service

Effective date: 1.9.2025

These terms apply to the Plug pilot program (the “Service”) provided by Plug Technologies Inc Oy (“Plug”, “we”). By joining the pilot and connecting your accounts, you (“Customer”) agree to these terms.

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1. What You Get
  • The Service lets you connect ad accounts, receive insights in Slack, and test Plug’s features.
  • The pilot is for evaluation only — features may change and availability may be limited.

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2. Your Responsibilities
  • You are responsible for the information you provide and how you use the Service.
  • Don’t misuse the Service (e.g. hacking, reselling, or breaking the law).
  • You remain responsible for your advertising results — Plug does not guarantee performance outcomes.

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3. Data & Privacy
  • You keep ownership of your data. Plug will only process your data to provide the Service and improve the product.
  • Plug may create anonymized and aggregated statistics that don’t identify you.

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4. Confidentiality

Each party agrees to treat non-public information disclosed by the other (“Confidential Information”) as confidential. Exclusions: public domain, previously known, received from third parties, or independently developed. Each party will use at least reasonable care, restrict access to those who need to know and are bound by confidentiality obligations, and not disclose to third parties without consent. Disclosure required by law is allowed with notice (if legally permitted). Feedback is excluded from confidentiality and Plug may use it freely (unless it identifies the Customer without consent).

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5. Fees
  • The pilot is provided at pilot pricing agreed separately.
  • If billing applies, invoices are due in 7 days.

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6. Warranties & Liability
  • The Service is provided “as is” without warranties.
  • Plug is not liable for indirect or consequential damages.
  • If Plug is found liable, our maximum liability is limited to the fees paid in the last 3 months.
  • This does not limit liability for willful misconduct, gross negligence, or other liability that cannot be limited by law.

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7. Reference Right

Unless you tell us otherwise in writing, Plug may mention your company name and logo as a pilot user in marketing materials and on our website.

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8. Termination
  • Either side can end the pilot at any time by written notice.

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9. Governing Law

These Terms and the Agreement shall be governed according to the laws of Finland, with the exception of the rules and regulations that would lead to another country’s laws applying. Any dispute, controversy or claim arising out of or relating to this contract, or the breach, termination or validity thereof, shall be finally settled by arbitration in accordance with the Arbitration Rules of the Finland Chamber of Commerce. The number of arbitrators shall be one. The seat of arbitration shall be Helsinki Finland. The language of the arbitration shall be the language in which Plug’s relevant offer was made in or, if the language cannot be determined on this basis, English. However, if both Parties are Finnish limited liability companies or other Finnish organizations, then Plug has a right to decide that the language of the proceeding is Finnish but evidence can be presented in English as well. Evidence may, however, be submitted in any language the arbitral tribunal considers appropriate in view of the circumstances and the Parties. Plug may, however, also take legal action in the District Court of Helsinki or other competent court of law in respect of any unpaid invoiced amounts.

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